Important Message For Students Regarding Financial Aid
Dear Students,
Financial aid applicants for the 2024-25 aid year will continue to see delays with the processing of the financial aid application, as this is a nationwide challenge affecting students. The financial aid office is working diligently to alleviate concerns from our students and begin processing awards as soon as possible. Students will not be dropped for non-payment while we continue to update systems to provide financial aid offers, including the fee waiver. Once the system is ready to process financial aid applications, notification to students will be provided. We will begin dropping students ten days after this has been resolved.
Students who submit a 2024-25 Free Application for Federal Student Aid (FAFSA) or a 2024-25 California Dream Act Application (CADAA) by May 2, 2024, will be considered on time for Cal Grant.
Additional updates will be provided on our website and to students as they come forth.
Need further assistance or have additional questions, please contact the Financial Aid office through the following:
Email: cc_faid@cerrocoso.edu
Phone: (760) 384-6221
Chat: Student Support Desk
Use the Ask Wiley button in the bottom right corner of the Cerrocoso.edu webpage.
- Tap or click "Questions? Ask Wiley"
- Type/Enter: Live Agent
- Select Department (Financial Aid Office)
Want to speak face-to-face? Ask Wiley's Live Agent feature includes Zoom. If you need more help that cannot be covered in a Zoom session, we will help you make an appointment for follow-up! Zoom is a free app for your phone or computer. Download Zoom.
Financial Aid Ask Wiley Chat Hours:
- Monday - Thursday: 8:00 AM - 10:00 AM
- Monday - Thursday: 3:00 PM - 5:00 PM
- Friday: 8 AM - 12:00 PM
Financial Aid Office Hours of Operation:
Fall and Spring: M-Th 8am - 6pm, F 8am - 12pm
Summer Hours (May 13 - Aug 16, 2024): M-Th 7am-6pm, F closed
Thank you,
Cerro Coso Community College
Financial Aid Office
