KERN COMMUNITY COLLEGE DISTRICT – CERRO COSO COLLEGE

BSOT C100 COURSE OUTLINE OF RECORD

1. DISCIPLINE AND COURSE NUMBER:

   BSOT C100

2. COURSE TITLE:

   Introduction to Business Office Technology

3. SHORT BANWEB TITLE:

   Intro to BSOT

4. COURSE AUTHOR:

   O'Connor, Karen L.

5. COURSE SEATS:

   -

6. COURSE TERMS:

   70 = Fall; 30 = Spring; 50 = Summer

7. CROSS-LISTED COURSES:

8. PROPOSAL TYPE:

   CC New Course

9. START TERM:

   70 = Fall, 2012

10. C-ID:

11. CATALOG COURSE DESCRIPTION:

    This course provides the learner with a survey of skills and topics covered in the Business Office Technology Program certificates and degree. Business English, an orientation to industry standard office software, entry level office procedures, and office ethics are covered. Potential completers of the Business Office Technology certificates and degree are introduced to skills and topics relevant to success as an office clerk, administrative assistant, or office manager.

12. GRADING METHOD

    Default:

    Optional:

    S = Standard Letter Grade

13. TOTAL UNITS:

    3

14. INSTRUCTIONAL METHODS / UNITS & HOURS:

    Method

    Min Units

    Min Hours

    Lecture

    3

    54

    Lab

    0

    0

    Activity

    0

    0

    Open Entry/Open Exit

    0

    0

    Volunteer Work Experience

    0

    0

    Paid Work Experience

    0

    0

    Non Standard

    0

    0

    Non-Standard Hours Justification:

15. REPEATABILITY

    Type:

    Non-Repeatable Credit

16. MATERIALS FEE:

    No

17. CREDIT BY EXAM:

    No

18. CORE MISSION APPLICABILITY:

    Associate Degree Applicable (AA/AS);Certificate of Achievement (COA);Career Technical Education (CTE)

19. STAND-ALONE:

    No

20. PROGRAM APPLICABILITY

    Required:

    Business Office Technology AS (AS Degree Program)
    Business Office Technology AS (AS Degree Program)
    Business Office Technology Cert (Certificate of Achievement)
    Business Office Technology Cert (Certificate of Achievement)
    

    Elective:

21. GENERAL EDUCATION APPLICABILITY

    Local:

    IGETC:

    CSU:

    UC Transfer Course:

    CSU Transfer Course:

22. STUDENT LEARNING OUTCOMES Upon completion of the course, the student will be able to

    1. Describe the skills, knowledge, attitudes, and traits employers expect in an entry level office clerk or administrative assistant as presented in the Business Office Technology certificates and degree.
    2. Demonstrate appropriate use of reference resources and problem solving skills for effective completion of office tasks requiring preparation of documents.
    3. Apply essential business English conventions, including punctuation, parts of speech, and grammar skills, to effective written office communication.

23. REQUISITES

    Advisory:

    Reading - 1 Level Prior to Transfer
    and Writing - 2 Levels Prior to Transfer
    and
    CSCI C070
    

24. DETAILED TOPICAL OUTLINE:

    Lecture:

     

     

    Business English

    Grammar and Usage

    Punctuation

    Capitalization

    Number Formats

    Hyphenating and Dividing Words

    Abbreviations and Symbols

    Words Often Confused and Misused

    Elements of Writing Style

    Spelling, Proofreading, and Editing

    Address Format and Forms of Address

    The Workplace

    Entering the Workplace

    The Administrative Professional

    Managing and Organizing Yourself

    The Workplace Environment

    Working Ethically

    The Workplace Team

    Developing Customer Focus

    Survey of Business Office Technology Topics

    Keyboarding

    Word Processing

    Spreadsheets

    Database

    Presentation Software

    Email Software

    Business Mathematics and calculator usage

    Accounting

    Business Communication

    Office Personnel Seminar

    Office Skills Pre-tests and Assessment

    Business English

    Keyboarding Speed and Accuracy

    Word Processing with Word

    Spreadsheets with Excel

    Database with Access

    Work related office experience

     

25. METHODS OF INSTRUCTION--Course instructional methods may include but are not limited to

    1. Case Study;
    2. Computational Work;
    3. Demonstration;
    4. Discussion;
    5. Group Work;
    6. In-class writing;
    7. Instruction through examination or quizzing;
    8. Lecture;
    9. Problem Solving;
    10. Skills Development and Performance;
    11. Written work;

26. OUT OF CLASS ASSIGNMENTS: Out of class assignments may include but are not limited to

    Weekly Textbook chapter readings relevent to homework assignments: Examples include chapters 1-10 from the Handbook for Office Professionals. Writing exercises related to business English: Example, choose the correct word for a sentence from a selection of often misused words or re-writing a sentence for a better communication of meaning. Weekly Textbook chapter readings relevent to homework assignments: Examples include chapters one through six of "The Administrative Professional", Entering the Workforce, Becoming a Professional, Managing and Organizing Yourself, Working Ethically, Understanding the Workplace Team, Developing Customer Focus. Examples of homework include: Start a collection of local and/or online help-wanted ads for administrative professionals by copying into a Word document. Students solve case studies related to workplace skills in the areas of communication, developing relationships, or using technology and then write and proofread a report describing their repsonse to a situation.

27. METHODS OF EVALUATION: Assessment of student performance may include but is not limited to

    Homework assignments requiring short written reports of 150-250 words: Students may be asked to write a short essay describing their values. ex. What are the sources of your values? Describe at least one ethical decision that you have made at work, at school, or in your personal life by aplying your values.
    
    Participation in weekly discussion forums: Students may be asked to report in a discussion forum on a topic of interest related to the weekly content. ex. What does respecting your employer's resources mean?
    
    Projects or short answers related to chapter work: Describe the qualities of effective teams presented in this chapter.
    
    Weekly quizzes related to business English concepts: Punctuation, parts of speech, grammar.
    
    Exam: Business English final theory
    
    Project: Completion of pre-tests for self-assessment report of preparedness for study
    
    A reasonable evaluation schedule may include:
    
    10% Participation
    30% Chapter Homework Assignments related to Aministrative Professional
    30% Chapter Homework assignments related to The Handbook for Office Professionals, including
    15 % Business English final theory assessment
    15% Final Project

28. TEXTS, READINGS, AND MATERIALS: Instructional materials may include but are not limited to

    Textbooks

    Fulton-Calkins, P.. (2011) The Administrative Professional, 14, South-Western, Cengage Learning
    Clark, J., Clark, L.. (2009) A Handbook for Office Professionals How 12 , 12, South-Western Cengage Learning
    

    Manuals

    Periodicals

    Software

    Microsoft. Microsoft Office Suite, 2010 ed. -- Students should have access to at least the student version of the Microsoft Office suite including Word, Excel, Access, Powerpoint, and Outlook in Microsoft Office 2007 or higher. MS Office 2010 is preferred.

    Other

29. METHOD OF DELIVERY:

    Online (purely online no face-to-face contact) ;Online with some required face-to-face meetings (“Hybrid”);iTV – Interactive video = Face to face course with significant required activities in a distance modality ;Online course with on ground testing;Face to face;

30. MINIMUM QUALIFICATIONS:

31. APPROVALS:

    Origination Date

    09/22/2011

    Last Outline Revision

    Curriculum Committee Approval

    11/18/2011

    Board of Trustees

    01/12/2012

    State Approval

    UC Approval

    UC Approval Status

    CSU Approval

    70 = Fall 2012

    CSU Approval Status

    Approved

    IGETC Approval

    IGETC Approval Status

    CSU GE Approval

    CSU GE Approval Status

• Data Element Changes

• Data Justification

  Students entering the the Business Office Technology certificates and degree need a focussed entry point. Students taking this course at the outset of their path of study toward the Business Office Technology major will be better prepared to succeed with the rest of the program because they will be exposed to the kinds of skills and aptitudes that are appropriate for success in this field. This course will allow Office Personnel Seminar to become a true capstone.

• Course Element Changes

• Course Change Justification

• Course ID (CB00)

  XXXXXXXXXX

• TOP Code (CB03)

  0514.00 - Office Technology/Office ;

• Course Credit Status (CB04)

  C - Credit - Not Degree Applicable;

• Course Transfer Status (CB05)

  C = Not Transferable

• Course Units of Credit Maximum High (CB06):

  3

• Course Units of Credit Minimum Low (CB07):

  3

• Course Basic Skills (BS) Status (CB08):

  N = Course is not a basic skills course.

• SAM Code (CB09):

  D = Possible Occupational;

• Cooperative Education Course Status (CB10):

  Not part of Coop Work Exp;

• Course Classification Code (CB11):

  Career-Technical Education;

• Course Special Status (CB13):

  N - Not Special;

• CAN Code (CB14):

• CAN-Code Seq (CB15):

• Course Prior to College Level (CB21):

  Not Applicable;

• Course Non-Credit Category (CB22):

  Not Applicable, Credit Course;

• Funding Agency Category (CB23):

  Not Applicable

• Course Program Status (CB24):

  1 - Program Applicable;